Effective Date: July 16, 2026
This Cookie Policy explains how LaFerney Commercial Roofing (“LaFerney,” “we,” “us,” or “our”) uses cookies and similar tracking technologies on our website located at laferney.com (the “Site”). This policy should be read alongside our Privacy Policy, which provides additional information about how we collect and use personal information.
By continuing to use our Site after being presented with our cookie consent notice, you consent to our use of cookies as described in this policy.
Cookies are small text files that are placed on your device (computer, tablet, or smartphone) when you visit a website. They are widely used to make websites work more efficiently, to remember your preferences, and to provide information to website owners about how visitors use their site.
Cookies can be “session cookies,” which are deleted when you close your browser, or “persistent cookies,” which remain on your device for a set period of time or until you delete them manually.
LaFerney uses cookies for the following purposes:
These cookies are essential for the Site to function properly. They enable core features such as page navigation, form submission, and security. The Site cannot function properly without these cookies, and they cannot be disabled.
Examples include cookies that maintain your session while you are browsing and cookies that support secure form submission.
We use Google Analytics to help us understand how visitors interact with our Site. Google Analytics uses cookies to collect information such as:
This information is aggregated and anonymized. We do not use Google Analytics to identify individual visitors. The data helps us improve the content and structure of our Site.
Google Analytics cookies used on this Site include:
Cookie Name Provider Duration Purpose
_ga Google 2 years Distinguishes unique users
_ga_* Google 2 years Maintains session state
_gid Google 24 hours Distinguishes users
_gat Google 1 minute Throttles request rate
To opt out of Google Analytics tracking across all websites, you can install the Google Analytics Opt-Out Browser Add-on available at tools.google.com/dlpage/gaoptout.
We use Tidio to provide live chat support on our Site. Tidio uses cookies to maintain your chat session, recognize returning visitors, and improve the chat experience. Information collected through Tidio chat sessions is subject to Tidio’s own privacy policy, available at tidio.com/privacy-policy.
Tidio cookies used on this Site include:
Cookie Name Provider Duration Purpose
tidio_state Tidio Session Maintains chat session
tidio_visitor_id Tidio 1 year Identifies returning visitors
Our Site uses Google Maps to display our service territory map. When you interact with the embedded map, Google may set cookies on your device. These cookies are subject to Google’s own privacy policy, available at policies.google.com/privacy.
In addition to the cookies set directly by LaFerney, some cookies on our Site are set by third-party services we use. These third parties have their own cookie policies and privacy practices, which we encourage you to review:
We do not control third-party cookies and are not responsible for how those parties use the information they collect.
You have several options for controlling or limiting how cookies are used on your device:
Most web browsers allow you to control cookies through their settings. You can typically:
Please be aware that restricting cookies may affect the functionality of our Site and other websites you visit. Instructions for managing cookies in common browsers:
You can also use the following opt-out tools to limit specific types of tracking:
Some browsers include a “Do Not Track” feature that signals to websites that you do not want your online activity tracked. There is currently no universally accepted standard for how websites should respond to Do Not Track signals. Our Site does not currently alter its behavior in response to Do Not Track signals, but we will update this policy if that changes.
Most of the cookies used on our Site do not collect information that directly identifies you as an individual. Analytics cookies collect aggregated, anonymized data. However, some cookies, such as those used by Tidio live chat, may be associated with information you voluntarily provide during a chat session.
For more information about how we handle personal information collected through our Site, please review our Privacy Policy at laferney.com/privacy-policy.
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. We will update the Effective Date at the top of this page when changes are made. We encourage you to review this policy periodically.
If you have questions about our use of cookies, please contact us at:
LaFerney Commercial Roofing
2642 Sullivan Gardens Pkwy
Kingsport, Tennessee 37660
Phone: 800-633-3119
Email: info@laferney.com
Website: laferney.com
Last Updated: July 16, 2026
